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The Power of Stories
Why stories……Because
they are powerful. We
didn’t invent this one….. its been around
for a long time. |
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| Questions for our sales team? |
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-The creators of StoryKeeper™
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What You Can Know
- Quickly view and sort recent and unresolved customer concerns
- Easily view, sort and search all concerns in StoryKeeper
- StoryKeeper instantly indicates a retrieved customer has filed
a concern with your company
- One click to view a summarized list of concerns for a specific
customer, one more click to drill-down to specific concern details
- Complete history of all concerns for each customer with drill-down
to concern details
What You Can Manage
- Track and resolve your customer service issues consistently
with StoryKeeper concerns
- Highly configurable concern setup, add your own questions and possible responses
- Easily create and manage multiple concerns for each customer
- Associate concerns with invoices and assets
- Printable concern details
- Compare and analyze customer concerns for a specific time period,
type of concern, employee, location, resolution and more. Drill-down
to specific concern details.
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